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Snow removal will begin once snow has stopped falling and will be cleared as quickly as possible and according to City of Calgary Bylaws. At times of heavy snowfalls or wet heavy snow, it may take more time to complete the clearing than usual and we appreciate your patience.
During continuous snowfalls we will begin clearing each morning and clear each property once in every 24 hour period until the final clearing is completed for the snow event.
Regular full season snow removal service begins November 1st and runs through April 30th. We can clear snow in September and October upon request for an additional fee if you are not on a year round service program.
Routes for each crew are optimized for the quickest time for completing the snow removal. We cannot provide specific times of service as there are too many variables such as amount and type of snow, traffic conditions, time of snowfall, temperature etc.
Full season snow removal contracts will receive 15% off of regular prices for the season (equal to one free month) and have unlimited clearings per month.
Non full season monthly service includes up to 6 clearings per month, after which, each clearing will be charged at 1/6 of the monthly price. Monthly service begins at the beginning of each month and ends on the last day of the month.
Termination of services can be done up 48 hours prior to the beginning of a month. Termination will result in the rescinding of any discounts and will be added to the final invoice.
Snow removal services are not provided on Christmas day or New Year’s day.
Snow will be cleared from the areas requested and must remain on the property according to City Bylaws. Snow cannot be cleared to and piled on the streets or back lanes.
We are not responsible for any slips and or fall injuries as our services are for snow removal only. The property owner must maintain the property in between snowfalls and clearings to ensure no slips or fall occur. We do have ice melter available that can be purchased and left on the property and we will apply this as necessary on each snow removal visit. The property owner is responsible for ice management in between visits.
Drifting snow, freeze thaw cycles, Chinooks, snow plow windrows etc. are not a part of a snowfall event and can be cleared upon request for an additional fee.
We are not responsible for any damages to surfaces, items, decorations, power cords, lights etc. that are within the vicinity of the snow removal area.
Snow removal is much like an insurance policy, we are available and there for when it is needed without having to call each time to request service. We will show up at every snowfall. The monthly fee is due prior to the beginning of each month.
We strive to provide the best possible service for you and your family. Feel free to contact us for any questions or concerns regarding services.
Thank you for choosing Grounds Control Landscaping for your property maintenance needs.